Customer Testimonials

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Cars Jun 15, 2020

Did not buy a car from them but questions where answered and very professional . I would definitely tell a friend or family member to go see them. Wish they where closer to me looking for a new but used car.

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Cars Feb 10, 2020

Great great great.Without an appointment they took me in . Met me at my car put me in the rotation , serviced my Sorento with the coupons so I saved a bunch. With their key exchange program. I considered a new car purchase. So I took an amazing test drive in their latest model. Loved it . They had completed the work while I was out. They told me everything they did and gave me an all points inspection to ensure that my out of town travel would be safe. Susanna Kia is the very best. You must check them out!

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Cars Jan 18, 2020

Whenever my car is due for service they make sure that i am comfortable and accomadated. I was very satisfied with the speedy process. I love this dealership, would highly recommend to family and friends.

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Cars Aug 3, 2019

I was and you will be in great hands with service advisor Ivan Wilkins, he knows cars!! The whole service department is great even the Mechanics!!

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DealerRater Jul 23, 2019

I wanted to recognize Lee Wilson, Sales Consultant. I was looking for a particular KIA Sportage S with gray interior and premium package. At the time they did not have one at my local dealership in Allentown but they did at Sussman KIA. When I reached out via phone call I was paired with Lee. Lee could not have been nicer to work with. Very customer focused. Recognized that I was an hour away and could not easily come to the dealership so he worked out all of the details with me on the phone, by text message or by ...

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DealerRater Jul 19, 2019

My vehicle was towed. Upon my initial call to them, I was informed that they would not be able to get to it until Thursday. They were on time. I was informed of the problem. The service representative ordered the part and rescheduled me for the repair. So far, very good service.

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Cars Mar 1, 2018

This was my first time looking to lease a vehicle. The customer service I received from both Steven Barton and Dan Barton made me feel comfortable in my decision.

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Cars Mar 1, 2018

We couldn't be happier with the assistance we got from everyone. It was a very pleasant experience. The salesman, manager and finance person were all easy to work with.

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DealerRater Dec 21, 2017

Just leased a 2018 Sorento. Not only is it a great vehicle but the staff was very professional, and made my experience very positive. I would highly recommend Sideman Kia!!!!!😃😃😃😃

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DealerRater May 10, 2017

Had a great experience at the dealership!!! Everyone works together and I'm so happy I went there!!! Brian Schu was extra awesome and told me everything I need to know!!!!

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DealerRater Sep 30, 2013

I had a great experience at this dealership. Alex Crescenzo helped me get into my 2009 kia spectra, that I love! He was very helpful and genuinely nice. He spend a lot of time helping me find a car that would be right for me and he was great. I highly recommend this dealership.

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DealerRater Sep 27, 2013

I bought my Kia forte in to be checked because the check engine light came on and decided to look at the new Kia Forte's. I was very impressed with the new Forte's but was hesitant to talk to anyone because I thought that I would not be able to afford one. Alex saw me looking at them and started talking to me about them, not giving me the hard sell but answering my questions with professionalism. After taking me for a test run, I knew that I was sold and then I met Sal, who was very ...

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DealerRater Aug 21, 2013

I purchased (2) new vehicle from Sussman Kia, and I must say, that I am quit pleased with both transactions. My salesperson, Alex was very pleasant to work with, I would recommend him very highly to anyone in the market for a new vehicle. The first car that I purchased, the General Manager, Daniel processed my loan very quickly, it was one of the best experience I encountered in purchasing a new car. A few days later I purchased a new car for my grandson, Alex, again was my salesperson with the same helpful attitude. Daniel was out of the office ...

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DealerRater Aug 21, 2013

The experience at Sussman Kia was excellent. Alex Crescenzo was so friendly and very knowledgeable Alex made the experience of purchasing a new vehicle easy. I needed to purchase another vehicle within 2 weeks from the initial purchase and i went right back to Alex. Everyone there is so courteous and friendly. Janice Mac

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DealerRater Aug 1, 2013

We leased a car for my husband in August 2012 from Sussman. He chose a Kia Sorento and Brian Schu, the salesperson, spent so much time with us. He never made us feel as if we were wasting his time or that he was just there to make a sale. He and the other personnel were pleasant and patient with us and explained every single step. Fast forward...July 2013, the end of my Hyundai lease was approaching and so we returned to Sussman and Brian to see about obtaining a Kia for me. Once again, Brian showed us the different models ...

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DealerRater Jul 31, 2013

I have bought several cars from Sussman Kia and have dealt with Mitch every time. The first car i bought was my first car and was a used Kia Spectra 5. It had low mileage and I got a great deal! Mitch was extremely helpful and understanding with my first major purchase. After a few years, I got tired of the Spectra and wanted a change, so I got a new Kia Forte Koup in Racing Red. Again I got a great deal and Mitch and the crew at Sussman Kia were great! Got a great deal and great value for ...

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DealerRater Apr 1, 2013

Everyone at this dealership was friendly. We were going to buy a Kia Rio, but my wife wanted a particular color (race red) that unfortunately the Rio does not offer. You know how that goes. Our sales person Mitch was outstanding. Fast, friendly and knowledgeable, I would certainly consider this sales person and dealership in the future.

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DealerRater Feb 24, 2013

After emailing various dealerships, we were impressed to get a response from the general manager Dan Smith. He offered us the best deal below invoice for a 2013 Kia Soul. After going down, we were able to further negotiate with Mr. Smith and his salesman Alex. I can honestly say the dealership was great, the people were great and there were no games played. I highly recommend this place for an easy buying experience.

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DealerRater Jan 3, 2013

Brian was an excellent salesperson. He really took the time to work with us and to get us the best deal. We love the Sorento and are pleased with the service.

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DealerRater Jan 9, 2012

Brian Schu made my car buying odyssey painless and turned it into an enjoyable experience. He went the extra mile to make sure I was able to test drive the car I was interested in (a difficult to find Soul+ w/manual transmission.) He was truthful, patient and his price was right in the "strike zone." There were no price bumps, changes to our verbal agreements or deceptions in our dealings. I shopped three other dealerships and found Sussman to be the only one that didn't play the typical salesman games I encountered at the others. Do ...

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DealerRater Jul 29, 2011

I want to start off by praising Sussman kia and the quality and professionalism that they showed me and my family when buying a new 2011 kia sportage . Out of the 5or 6 kia dealerships that I went to this one was by leaps and bounds the best. The salesman Chris was extremely professional and actually listened to what the customer wanted in the product instead of trying to pedal a car they needed to get off the lot. My family and I were so fed up with prior dealerships and salesman we began to look at Nissan SUVs even though we ...

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