COVID-19 Update: Health and safety measures for our customers and employees.
Like all of you, we at Sussman Kia have been following the news and increasing concern over COVID-19. Our main priority and responsibility are to our team members and customers.
In order to take the necessary and extensive measures to provide a safe environment for you and prevent the further spread of COVID-19 in our beloved community, we will be following CDC recommendations on social distancing, frequently washing hands, cleaning and disinfecting flat surfaces in the contact areas of the facility multiple times a day
In this uncertain time, we want you to know there is one thing that you can count on: Sussman Kia, is completely committed to the safety of our customers and our employees.
Sussman Kia has instituted the following health and safety measures:
All common areas of the dealership will be cleaned and disinfected multiple times a day.
- the service waiting area,
- Customer seating areas
- All common areas
- the service writer’s desks and counter,
- cashier counter,
- salespeoples’ area,
- salemanagers’ area
- Parts Counters
- All Office areas
- Masks must be worn by anyone entering the facility
In addition, any vehicle in for service will have the steering wheel, gear shift and driver’s door handle wiped down with disinfectant.
Gloves will be worn by the technician assigned to the vehicle.
If you are not comfortable with physically entering the facility, you can take advantage of the overnight drop box for service even during the day. Fill out the envelope with the details about you, your vehicle and the work you would like performed, place your keys inside and drop the envelope in the drop off slot in the service door. A service writer will call you with the status of your vehicle and you can even pay by phone.
- Pick-up and delivery available within 5 miles.
- Loaners available for warranty work.
Sales Showroom is open with CDC guidelines in effect. Anyone enter the facility will be required to wear a mask. You can of course, do everything online by using the Sussman START TO FINISH Hassle Free buying.
We are constantly monitoring the situation and making adjustments to ensure as best we can, to provide a safe and healthy environment.
The Sussman Kia Team